Help Center
Start with the guides and answers below—they cover most of what people run into. If yours is not there, write to our engineering team directly.
Which stores are supported, DirectX 12 compatibility, Apple Silicon requirements, and offline mode.
Direct contact with the core developers. Include your macOS build, Mac model, and engine log.
How each store gets its own Wine prefix inside the app's data folder, and where your games and saves live.
Zero cloud telemetry, isolated Keychain tokens, and the terms of use for Onism Play.
What changed in each recent version, in a few plain lines.
Component attributions, Apple GPTK licensing boundaries, and Wine staging lineage.
Quick Checklist
A large share of reported launch issues clears up after a quick backend switch or permission verification:
Verify you are running macOS 26 or later and the newest Onism Play build. Apple Metal and CoreAudio driver updates often resolve launch hiccups.
If a DirectX title hangs or renders black screens, open Game Tune for that title and toggle between D3DMetal (DX11/DX12) and DXVK (Vulkan-to-Metal).
DirectX 12 requires Apple's D3DMetal runtime from the Game Porting Toolkit. Ensure you have copied the library into your bottle per Apple's license.
DualSense, Xbox Wireless, and Switch Pro controllers communicate via the macOS Game Controller framework. Connect Bluetooth prior to boot, then open Controllers and choose Test Input to check buttons, sticks and vibration.
Wine stderr and launch logs stay physically on your device at ~/Library/Application Support/OnismPlay/Bottles/. Inspect stderr.log for missing DLLs.
Never email passwords, store authentication tokens, session cookies, or proprietary game executable binaries.
Release notes
The short version of each recent release, newest first. Currently 2.9.0.
Controller test sheet, per-game pads and a quieter Play page.
Test Vibration vibrates
The test now plays a real buzz, and you can test the left and right motors separately.
Smarter controller test sheet
Button names follow your pad, sticks are checked for drift, and DualSense pads get a light bar colour picker.
Per-game pad choices
Hide a pad from one game (experimental). A game's PlayStation mode is now remembered after a restart.
The audio monitor knows which headset head tracking follows.
No false headset mismatch
A renamed or look-alike headset no longer shows a false or missed mismatch in the monitor.
PHASE audio monitor, in-game overlay and automatic engine link.
Audio monitor
A menu-bar popover shows whether PHASE is rendering, the speaker layout, per-channel levels and head direction.
In-game overlay
A click-through overlay toggled with ctrl-cmd-A, placed in a corner or dragged anywhere.
Restore original audio
Put an engine's audio back to how it was from Tune → Engines.
Send an email with your Mac chip architecture, macOS version, game title, and a copy of your bottle’s stderr.log. A developer will review it.